LEGAL
Terms of Service
Effective: October 1, 2026 · Published: August 29, 2026 · Version 2026-10-01
Welcome to Vallio! These Terms of Service ("Terms") are a binding agreement between you and GameSetPickle LLC ("we," "us," "our," or "Vallio") governing your access to and use of the Vallio mobile apps (iOS and Android), the Vallio website and web app, and companion watch apps (collectively, the "Services"). By downloading, installing, or using the Services, you agree to these Terms. If you do not agree, you may not use the Services.
1.Eligibility
You must be at least 13 years old (or the age of majority in your jurisdiction). If you are under 18, you must have your parent's or legal guardian's permission. By using the Services, you represent that you meet these requirements. Some features carry a higher age requirement, which is stated in the section covering that feature.
2.Accounts
- You may create an account with accurate, current information.
- You are responsible for keeping your login credentials secure and for all activity under your account.
- We reserve the right to suspend or terminate accounts for violations of these Terms.
3.Permitted Use
You may use Vallio to:
- Track racquet sports matches, scores, and statistics.
- Find and review courts and venues in your area.
- Create and join community events, leagues, and tournaments.
- Connect with, message, and compete against other players.
- Access in-app educational content and guides.
Not professional advice. Vallio is a sports tracking and community platform. Nothing in the app constitutes professional coaching, medical, or legal advice. Skill ratings are estimates generated from logged results, not assessments of ability.
4.Prohibited Conduct
You agree not to (and not to help anyone else to):
- Use the Services for any unlawful purpose or in violation of applicable laws.
- Attempt to gain unauthorized access to any part of the Services, our systems, our databases, or our APIs.
- Reverse-engineer, decompile, or attempt to derive source code from the app, or circumvent any technical measure we use to provide the Services.
- Harass, threaten, abuse, bully, impersonate, or intimidate other users.
- Post or transmit illegal, defamatory, obscene, hateful, or otherwise harmful content.
- Submit false match results, or manipulate scores, skill ratings, queues, leaderboards, or any other game data.
- Scrape, crawl, or use automated tools to collect data from the Services.
- Interfere with or disrupt the Services or our infrastructure.
- Abuse the Referral Program — including self-referrals, creating accounts you control in order to claim rewards, or sending unsolicited bulk messages to distribute your code.
We may suspend or terminate your account immediately for any of these.
5.Subscriptions and Billing
- Some features require a paid Champion subscription. Free features remain available without a subscription, and are not time-limited.
- Subscriptions are billed through the Apple App Store and Google Play, or our web checkout, depending on where you subscribed. Pricing differs between them. We never receive or store your payment card details.
- A lifetime purchase, where offered, is a one-time payment that does not renew.
- Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Cancel where you subscribed — your store's subscription settings for an in-app purchase, or your account page for a web subscription.
- All fees are non-refundable except as required by law, or under the refund policy of the store or payment processor you purchased through. Refunds for in-app purchases are handled by the store, not by us.
- We reserve the right to change pricing with reasonable notice. Continued use after a price change takes effect constitutes acceptance.
6.User Content
You retain ownership of match data, reviews, photos, messages, and other content you submit to Vallio. By posting, you grant us a worldwide, non-exclusive, royalty-free license to store, display, and process that content as needed to operate the Services, and you grant other users a license to view and interact with it as permitted by the app. We do not use your personal data for advertising, and we do not sell it.
7.Community and Social Features
Vallio is a social platform. When using profiles, feeds, comments, photos, private messages, player tags, or any other social tool:
- You are solely responsible for everything you post or send.
- Do not share private or sensitive information about yourself or others.
- Respect other players — keep it friendly and sportsmanlike.
- We may remove any content or suspend any account that violates these Terms.
- Reporting and blocking tools are built into the app. Please use them if you see abuse.
8.Intellectual Property
All intellectual property in Vallio — including the app, its design, algorithms, logos, trademarks, and branding — is owned by GameSetPickle LLC. You may not copy, modify, distribute, or create derivative works, or use our trademarks, logos, or content, without our written permission.
9.Disclaimer and Limitation of Liability
- The Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee uninterrupted service, data accuracy, or the accuracy of skill ratings or court information.
- We are not responsible for the conduct of other users, or for any injury that occurs while playing. You play at your own risk.
- To the maximum extent permitted by law, our total liability to you will not exceed the amount you paid us in the 12 months preceding the claim (or $100, whichever is greater).
- We are not liable for indirect, incidental, consequential, or punitive damages.
10.Termination
We may suspend or terminate your access to the Services at any time for any reason, including violations of these Terms, with or without notice. You may delete your account at any time in the app or by requesting deletion. Upon termination, your right to use the Services ceases immediately, and any unclaimed rewards or credits are forfeited. Sections covering intellectual property, disclaimers, limitation of liability, and dispute resolution survive termination.
11.Dispute Resolution
These Terms are governed by the laws of the State of Maryland and the United States, without regard to conflict-of-law principles.
Any dispute arising from or related to these Terms or the Services will be resolved exclusively through binding arbitration in Maryland under the rules of the American Arbitration Association. You waive the right to a jury trial and the right to participate in a class action. If arbitration is found unenforceable, disputes will be resolved in the state or federal courts located in Maryland.
12.Referral Program
We offer a Referral Program that lets you invite new users with a personal code. Participation is optional, and we may modify, suspend, or end the program at any time.
Eligibility. You must have an active Vallio account in good standing. No self-referrals, no accounts you control, and a code cannot be used on your own account. Each person may use one code, once.
Rewards. The person you refer receives a discount on Champion: 30% off their first year on the annual plan, or 30% off their first month on the monthly plan. You receive one free month of Champion for each qualifying referral. Rewards accumulate, and there is no cap on how many people you refer. The discount applies to web subscriptions only — the app stores cannot accept a code. The referral discount does not apply to lifetime purchases.
When a referral qualifies. A referral qualifies when the person you referred completes a paid Champion subscription on the web using your code, without fraud. Rewards are issued after the purchase converts, not when a code is entered, and may be held until any refund window has passed. If a referred subscription is refunded or reversed, we may reverse the reward it earned.
Limits. Rewards are account credit toward Champion. They have no cash value, cannot be transferred, sold, or exchanged, and are forfeited if the account is closed. If you hold a lifetime purchase there is no subscription month to extend, so no reward accrues to you — the person you refer still receives their discount. We may withhold rewards and end your participation where we find abuse. Disputes about a referral must be raised with us within 30 days.
13.Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes via email or in-app notice at least 30 days before they take effect, unless a change is required immediately by law. Changes to the Referral Program, including reward amounts and eligibility, are treated as material changes. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.